Call Centre

Macallam has established a proven track record within the Contact Centre /CRM industry.

We understand the unique needs of this rapidly changing and high profile industry and the challenges facing those executives working within its pressured environment. Macallam offers in-depth experience of sourcing individuals capable of responding to the range of specific challenges within the sector, including those arising as a result of telecommunications advances, a desire to offer the best customer service, vanishing international boundaries, offshore centres and the move to create ‘virtual’ global contact centre teams.

Contact: callcentre@macallam.com